General

AIA General FAQs

What is the AIA PRIDE programme all about?
This is a new employee recognition programme to appreciate employees who exhibit/demonstrate behaviours that contribute to a high performing culture that ca...
Mon, 14 May, 2018 at 3:45 PM
How does the AIA PRIDE programme work?
There are 2 tiers under this appreciation programme:   Tier 1 - Send appreciation notes to colleagues via AIA PRIDE app for demonstrating behaviour in...
Mon, 14 May, 2018 at 4:36 PM
How is this different from what we currently have now?
The seamless platform enables and encourages staff to say ‘Thank You’ and appreciate each other via a mobile solution anytime, anywhere. It also allows futu...
Mon, 14 May, 2018 at 3:49 PM
Who can access the AIA PRIDE platform?
All permanent and contract employees of AIA Singapore, AIA Financial Advisers (FA), and AIA Investment Management will have access to the platform.
Mon, 14 May, 2018 at 3:50 PM
How do I log into the platform?
Download the AIA PRIDE app from Google play store for Android (Samsung, Google, Huawei, Vevo etc.) and Apple App Store for iOS (Apple iPhone). Log in using ...
Mon, 14 May, 2018 at 3:51 PM
How are recognition points awarded?
Recognition Points may be awarded by HOD*/EXCO based on the following categories:  Appreciation – for demonstrating exemplary behaviours in line with A...
Mon, 8 Oct, 2018 at 10:59 AM
Where do I see my recognition points earned?
The Dashboard screen is a quick overview of the main information that you need to know on the app. You can see a quick snapshot of Total Points Earned, Rede...
Mon, 14 May, 2018 at 3:54 PM
8. How do I redeem my recognition points?
Recognition points can be used to redeem for E-vouchers, Travel & Attractions, Fitness and Wellness related merchandize and services. The redemption cat...
Mon, 14 May, 2018 at 4:43 PM
Is there any expiry date for the recognition points issued?
There is no expiry date for the recognition points allocated to the user and points can be carried forward to the following year for redemptions, as long a...
Mon, 14 May, 2018 at 4:00 PM
Is there any expiry date for the voucher/s redeemed?
The Terms & Conditions are dependent on each merchant and point reward, and hence all terms and conditions including expiry is  provided on every poi...
Mon, 14 May, 2018 at 4:44 PM