General

AIA General FAQs

What happens to my recognition points when I leave AIA?
Employees can redeem their points until their last physical day of work*. If the points are insufficient to redeem any rewards on the platform, the points w...
Mon, 14 May, 2018 at 4:46 PM
Are recognition points transferable?
Recognition points are non-transferable across users.
Mon, 14 May, 2018 at 4:04 PM
Can I convert points to cash?
Points can only be redeemed for the rewards listed in the catalogue/platform and cannot be converted to cash
Mon, 14 May, 2018 at 4:06 PM
What other privileges are available on this platform?
Employees can take advantage of merchant discounts across popular F&B outlets, leisure activities and services – no points are needed to enjoy the dis...
Mon, 14 May, 2018 at 4:06 PM
How do I get support if I have additional questions not found in this FAQs?
You may approach our local HR team for support: SG AskHR Email: sg.askhr@aia.com          For any technical enquiries, please contact Rewardz team Emai...
Mon, 14 May, 2018 at 4:47 PM
Are recognition points taxable?
Recognition points are subject to tax at the point of redemption and will be declared as benefits-in-kind in employee’s taxable total income.  
Mon, 14 May, 2018 at 4:08 PM